Terms & Conditions
Effective Date: 15th Aug 2025
Welcome to www.hastashilpa.com (“Website”). The website is operated by Bharatiya Hasta Shilpa Udyog (“we”). By accessing or using our website, you agree to abide by these Terms & Conditions. Please read them carefully.
Acceptance of Terms
By using this website or placing an order, you:- Confirm that you are at least 18 years old or using the site under parental supervision.
- Agree to comply with all applicable laws and regulations.
- Accept these Terms & Conditions and our Privacy Policy.
Products & Descriptions
- All our products are handmade, and each piece may have slight variations in shape, weight, finish, or color.
- We make every effort to display accurate descriptions and images but cannot guarantee exact matches due to natural variations and screen settings.
- Prices are subject to change without notice.
Orders & Payments
- We reserve the right to accept or cancel any order for any reason, including stock availability, pricing errors, or suspicion of fraudulent activity.
- Payments must be completed using the methods available at checkout. We use secure third-party payment gateways and do not store your card information.
Shipping
- Please refer to our Shipping Policy for information on delivery timelines, charges, and tracking.
- We are not responsible for delays caused by courier partners, weather, or unforeseen circumstances.
Returns & Refunds
- Please refer to our Return Policy for eligibility and the process for returns, replacements, and refunds.
- Items returned without prior communication will not be accepted.
Intellectual Property
- All content on this website, including logos, text, graphics, product images, and layout, is the property of Bharatiya Hasta Shilpa Udyog and is protected by copyright and intellectual property laws.
- You may not reproduce, distribute, or use any content without written permission.
User Conduct
By using this site, you agree not to:- Use the website for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Post or transmit harmful or abusive content
Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising out of your use of the website or our products.
- Our total liability shall not exceed the amount you paid for the product.
Third-Party Links
- Our website may include links to external websites. We are not responsible for their content or policies.
Termination
- We reserve the right to terminate your access to the website for violating these terms, without notice.
Governing Law
- These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Chennai, Tamil Nadu, India.
Changes to Terms
- We may update these Terms & Conditions at any time. Changes will be posted on this page.
- Continued use of the site after updates implies your acceptance of the revised terms.