Privacy Policy
Effective Date: 15/08/2025
At Hasta Shilpa (“we”), accessible from www.hastashilpa.com, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or services.
Information We Collect
We collect the following types of information
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Details (processed via secure third-party gateways)
Non-Personal Information
- Browser type and version
- IP address
- Device type
- Cookies and usage data for analytics
How We Use Your Information
We use your data to:
- Process orders and deliver products
- Respond to customer queries and support requests
- Send order confirmations and updates
- Improve our website and customer experience
- Send promotional emails (you can opt out anytime)
Sharing Your Information
We do not sell or trade your personal data. We may share your data with:
- Trusted third-party logistics and payment service providers
- Legal authorities if required by law
Payment Security
All payments are processed securely via trusted payment gateways like Razorpay, PayPal, etc. We do not store your credit/debit card information on our servers.
Cookies
We use cookies to enhance your browsing experience, understand user behavior, and improve our services. You can control cookie preferences through your browser settings.
Your Rights
You can:
- Access or update your personal information
- Request deletion of your data
- Opt-out of marketing emails
- Contact us regarding your data at info@hastashilpa.com
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations.
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please read their privacy policies before providing any information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date”.
Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
info@hastashilpa.com
+91-9655610013